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Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to information that you voluntarily provide to us via email or other direct contact. We will not sell or rent this information to anyone. We will use your information in responding to you regarding your reason for contacting us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to process and ship an order. Unless you advise us not to, we may contact you via email to inform you of specials, new products or services, or changes to this privacy policy.

When you purchase products online or by phone, we collect information such as your purchase details and relevant payment information. In addition, we will also collect personal information from you when you correspond with us. For example, if you contact us with a query about one of our products or contact Flynn & O'Hara by telephone. If you choose to interact with Flynn & O'Hara via “opt-in” email marketing communications with Flynn & O'Hara, a social media platform, or other third-party service, we will collect the information you have provided to us through that platform.

WE WILL USE THE INFORMATION WE COLLECT FROM YOU TO:

  • Manage and fulfill purchase orders, facilitate delivery, and to provide after-sales services.
  • Manage our accounts and records.
  • Address your inquiries and requests.
  • Send service-related communications, including announcements and administrative notices.
  • Perform marketing services and digital advertising.
  • Conduct market research so that we can continuously improve the services we provide to our customers.
  • Undertake credit checking, prevention of fraud, and other prohibited or illegal activities committed by third parties, as part of our efforts to keep our site and services secure.
  • Understand how our site is used so that we can continuously improve our site and services and other offerings.

We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:

  • We will disclose your personal information to certain third-party providers for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required in order for us to use your information for the purposes specified herein.
  • We will disclose your personal information to any law enforcement agency, court, regulator, government authority, or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.

Registration

A user must first complete a registration form in order to use this website. A user is required to give certain information during registration (such as name and email address). This information will be used to contact you regarding the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as age) about yourself, but it is not required.

During the registration process, you will be asked to submit personal information about yourself and your family members who will use our products (including your name and address, date of birth, email address, and telephone number). By entering your details in the fields requested, you enable Flynn & O’Hara to provide you with the products that you select.

Comments/Testimonials

Flynn & O’Hara reserves the right to repost customer comments and testimonials submitted to Flynn & O’Hara and/or written in response to customer surveys. Customer comments may be reposted on Flynn & O’Hara’s website and/or its social media accounts such as Instagram. However, Flynn & O’Hara will seek our customers’ consent prior to any such reposting.